Terms & Conditions

GENERAL INTRODUCTION

These general terms and conditions regulate the provision of the service provided by the platform called Tickets Football Host, owned by the company Somethings Burning SL (hereinafter, “Somethings Burning SL”), a company registered in Spain, with tax identification number B6719236, with its registered office at Via Laietana, número 38, piso principal, in Barcelona, with telephone number +34 685230120 and email admin@football host.com and entered in the Barcelona Company Register, page B-133269, volume 46354, folio 105.

Our purpose is to make your shopping experience easy and safe so that you can purchase tickets for shows and/or experiences as quickly as possible and with full guarantees.

GENERAL TERMS

These General Terms of Purchase likewise incorporate our Terms of Use of the website, to which we refer. These shall always be made available for viewing, filing or printing on our website in various languages. Likewise, we attend queries related to the General Terms of Purchase and the Terms of Use of this website at the email address admin@football host.com.

The platform called Tickets Football Host is an online sales service, available 24 hours a day, where you can use the internet to purchase, directly from your computer, tickets for all kinds of events and shows, as well as different experiences.

Likewise, in this section you will find all the necessary information about the procedures that the user must follow to purchase a ticket or an experience, the terms and conditions, return policy, etc.

Use of the website implies attribution of user status and acceptance of the provisions contained in these General Terms of Purchase and Terms of Use, in the version thereof published by Somethings Burning, SL, at the same time that the user accesses the website.

The user declares that he/she has the necessary legal capacity to act and contract via the website pursuant to the terms detailed hereinafter, which the user declares that he/she understands and accepts.

The user is responsible for supplying his/her correct details during the purchase procedures established on the website, paying special attention to the introduction of bank details and personal data.

Somethings Burning, SL, in accordance with its privacy policy, undertakes, in the use of the data included in the file, to respect its confidentiality and to use it in accordance with the purpose of the file, as well as to comply with its obligation to safeguard that data and apply all measures to avoid alteration, loss or unauthorized access pursuant to the provisions of current legislation on the protection of personal data. Any issue or remission of data by the user through this website and the information provided thereby is protected by the most modern digital security systems. Likewise, the data supplied and stored in our database is similarly protected by security systems that prevent unauthorized third parties from accessing it.

A.- SPECIAL TERMS FOR SALE OF TICKETS

GENERAL TERMS FOR SALE OF TICKETS

General

1.1 Somethings Burning, SL, is an international travel agent specialized in obtaining tickets for shows or events that are sold out or that are especially difficult to obtain. Through our broad network of contacts and suppliers, we are able to obtain tickets for practically any event held in any city in the world. All tickets are sold to the customer at the price set by the promoter plus the intermediation and handling fees of Somethings Burning SL or otherwise in tourist packages.

The “Promoter” or “Promoters” refers to the persons who organize or hold the event or show and/or who provide us with tickets and/or associated products or services for sale.

1.2 In addition to the sale of tickets that are difficult to obtain due to the importance of the event or because the venue is sold out, we also sell tickets based on the Promoters’ allocation thereof. The number of tickets made available to us for sale may vary from one event to another.

1.3 For certain events, tickets can be sold as an integral component of a “tourist package”, which is when the product is sold together with concessions, promotional items and other value added benefits, such as, for example, exclusive seats, accommodation, transport, meals or promotional items as an all-inclusive package at an all-inclusive price.

1.4 In these Special Terms on the purchase of tickets, what we call “Articles” are all kinds of products and/or services that we offer for sale (either tickets or tourist packages). To purchase an article, the user must be at least 18 years of age and have a valid credit/debit card issued in their name.

1.5 The user declares that he/she is of legal age (+18 years) and has the necessary legal capacity to purchase the services offered by the suppliers on the website, pursuant to the terms as described herein, which he/she understands and accepts.

In the case of purchases by minors, authorisation is required from their parents or guardians in order for the former to be able to make use of the contracted service. The user is the sole party liable for the correctness and accuracy of any data provided to Somethings Burning, SL, during the booking procedure.

1.6 In conclusion, this Website serves for the online sale of tickets for all kinds of cultural or sporting events that are held both in Spain and abroad. It specializes in events that, due to their importance or social repercussions, are more difficult to obtain.

Contract

1.7 Any purchase of an article from our website is regulated by these General Terms of Purchase.

1.8 The contract for the purchase of an article commences when a purchase is confirmed and ends as soon as the event for which it was purchased concludes. All purchases are subject to payment card verification and performance of any other security checks. Any operation may be cancelled if the corresponding verification procedure is not passed.

1.9 The user agrees not to obtain or attempt to obtain any kind of Article by means of the unauthorized use of any robot or other automated device or any other illegal or unauthorized activity. Somethings Burning, SL, reserves the right to cancel any operation that is suspected of having been performed in breach of these requirements, without the need for any prior notice, whereupon any articles that may have been acquired by means of that operation shall be deemed void.

1.10 Consequently, Somethings Burning, SL, reserves the right to cancel bookings if there is a reasonable suspicion that they have been made fraudulently.

Duration

Pursuant to the terms and conditions of this legal notice, as well as the General Contracting Terms, Somethings Burning SL reserves the unilateral right to temporarily suspend or permanently terminate the provision of services via the Website, as well as to temporarily or permanently suspend the website service.

Somethings Burning SL reserves the right to unilaterally modify and at any time the system that users use to access the website.

Purchase of tickets.

To ensure that tickets can be purchased quickly and easily, we offer sales via our website, meaning that the user can avoid queues, and can purchase tickets that are sold out at any other point of sale.

Delivery of tickets

Somethings Burning SL shall act with due diligence to make the documentation and tickets purchased available to the user in a timely manner.

Ticket delivery shall depend on the type of ticket, which shall be defined by the event organizer:

- E-tickets: These shall be sent to the customer’s email up until the day of the event

- QR tickets: These shall be sent to the customer’s mobile phone up until the day of the event.

- Physical tickets: These can be sent to the customer’s hotel in the city where the event is being held or to a collection point as established by Somethings Burning SL. In the event that the tickets are available sufficiently in advance, they may be sent to the customer’s home address.

Tickets for all types of events are subject to availability. Due to the nature of our work, tickets may not be delivered until the day of the event. In the event of purchasing several tickets for the same event, we cannot guarantee that they shall be located together, not even in the same row or section.

In whatever case, Somethings Burning SL shall not be held responsible for any lack of delivery caused by the supply of incomplete or erroneous information by the User or in any case of force majeure.

The following shall be regarded, merely for illustrative purposes, as examples of force majeure that are beyond the control of Somethings Burning SL:

Unforeseen and irremediable deficiencies in the internal functions of the service provided by the Sociedad Estatal de Correos y Telégrafos (Spanish postal service) or other courier or transport services used by Somethings Burning SL, notwithstanding the fact that Somethings Burning SL shall make its best efforts to ensure that the delivery can be made in a timely manner.
Theft or deterioration of the tickets purchased that occur during the delivery procedure due to unforeseeable causes and that are beyond the control of Somethings Burning.
Adverse weather conditions: weather conditions may affect travel to or from the event site, as well as cause postponement or cancellation thereof.

In the event that the customer chooses the option of collection at a given point or ticket office, it is the sole responsibility of the customer to appear in person at the said point or ticket office within a period of 2 hours prior to the event and be able to provide suitable, unexpired identification.

It is the sole responsibility of the customer to comply with the terms and conditions of the venue where the event is held, such as the dress code.

Payment methods

All ticket purchases made via our website must be paid by credit or debit card.

The ticket sales system uses a secure server and the latest encryption technology.

Ticket prices

The price of the tickets shall be that set by the promoter of the event or show, plus the amount corresponding to Somethings Burning, SL’s commission for handling and intermediation.

In whatever case, the full amount of the ticket price shall be detailed next to the advertisement, and also at the moment of purchasing the product.

Please note that the price that appears on the ticket is usually its face value and not the purchase price. Customers shall not be entitled to a refund for having paid a price higher than the face value of the ticket.

Event times

1.11 The dates and times of the advertised events are subject to change.

1.12 Tickets are sold notwithstanding the Promoter’s right to modify or vary the schedule due to events or circumstances reasonably beyond its own control, without any obligation to reimburse amounts or exchange tickets.

1.13 In relation to sporting events, the date and time of fixtures is confirmed by the corresponding National Federation between 10 and 5 days before the event. Until that time, the dates and times of the fixtures published on the website may change.

It is the user’s responsibility to know the exact date and time of a fixture. One purchases a ticket for a particular fixture, but not necessarily for a specific date. Customers can check the press and local websites or official competition websites to find out the exact time.

1.14 It is the user’s responsibility to obtain transport to and from the venue where the event is being held in order to guarantee attendance thereof.

1.15 The promoter is the sole party responsible for visibility conditions, sound quality, seat comfort, accessibility, etc. at the event or show venue.

1.16 In the event of cancellation or change of date of an event or show, we shall use all the means that are reasonably within our reach to notify you of the cancellation or modification as soon as we receive the corresponding authorisation from the Promoter. In whatever case, Somethings Burning, SL, undertakes to publish this information on its website as soon as it becomes aware thereof, for the purpose of keeping users duly informed.

Impossibility of obtaining tickets.

1.17. Should it be unable to obtain tickets of the characteristics requested by the customer, Somethings Burning SL reserves the right to obtain tickets of the immediately superior or immediately inferior category (with due reimbursement of the proportional part of the price) depending on availability or to cancel the order with no obligation other than to reimburse the amount paid.

1.18 Somethings Burning SL shall make every effort to obtain tickets as requested, but does not guarantee or accept liability for, in any way, the effective obtainment or not of such tickets from the promoter or organizer of the event. In circumstances where tickets are not obtained, the only obligation of Somethings Burning SL shall be to return any amounts paid for tickets that could not be obtained.

1.19 If the ticket is obtained by Somethings Burning SL and, subsequently, some form of suspension or cancellation of the event occurs, this shall be the sole responsibility of its promoter or organizer, as stated herein. Somethings Burning SL shall only undertake to reimburse the amount paid for the ticket.

1.20 A purchased ticket corresponds to an event, not a specific date. It is the customer’s responsibility to check the exact date of each event. A change of date does not oblige Somethings Burning SL to reimburse the amount paid for the purchase.

Cancellations

1.21 Once a ticket has been purchased, the user shall not be entitled to cancel his/her purchase.

1.22 Once a ticket has been acquired, the amount paid shall not be exchanged or reimbursed, except for the causes provided for in applicable law.

1.23 Being unable to attend an event or show or making an error when purchasing a ticket are not sufficient cause for paid amounts to be reimbursed.

1.24 The user shall not be entitled to exercise any right of withdrawal, pursuant to current regulations regarding consumer affairs and the regulation of retail trade.

1.25 Should the event and/or show be cancelled without any modification of the event date, Somethings Burning, SL, shall proceed to reimburse the amount paid for the ticket, including the corresponding handling fees.

Somethings Burning, SL, as a distributor, may solely and exclusively cancel the tickets, and hence reimburse the amount paid when it receives an express order from the promoter of the event and/or show that the event has been cancelled, date has been changed, etc.

Admission and attendance

1.26 The venue reserves the right to refuse admission in the event of non-compliance by users with any of the terms and conditions for the event or as determined by the promoter. The venue shall sometimes be obliged to make security-related checks in order to guarantee customer safety. The ticket or tickets is/are issued pursuant to the rules and regulations of the venue and of the Promoter of the event.

All the details regarding the foregoing shall be made available to the user at the venue’s ticket office. Any breach of these rules and regulations, or any other action that could cause damage, harm or injury, shall entitle the venue or the Promoter of the event to evict the user from the venue. In whatever case, Somethings Burning, SL, recommends and refers the purchaser to the regulations set forth in each case and for each event, and shall in no way be held liable in this regard.

If you are refused entry to the venue due to possession of false, duplicate or defective tickets, you must ask for proof/supporting document at the entrance that the ticket is not valid. For any incident with your tickets, we have a 24h customer service telephone/whatsapp (+34/ 685 23 01 20).

1.27 Should the user arrive late to the event and it has already started, entrance cannot be guaranteed. Whether or not the customer shall be granted permission to enter the venue shall depend on the venue and the promoter. Somethings Burning, SL, is exempted from all liability in this regard and shall be under no obligation to reimburse any amounts paid.

1.28 Depending on the event, unauthorized use of photographic and/or recording equipment may be forbidden. Photographs, videos and/or recordings may be destroyed or deleted. Laser pens, mobile phones, dogs and the customer’s own food and beverages may also be prohibited.

1.29 All users who have purchased a ticket thereby issue their consent to the recording of images and audio as a part of the audience at the event.

L.- Additional notices

Please verify that the details printed on the tickets are correct, as errors cannot be corrected at a later date.
Obtaining tickets for events for which tickets are sold out implies a series of handling costs for Somethings Burning SL that shall necessarily be reflected in the price that the customer must pay. Complaints about pricing shall not be attended to after the event has been held.
For security purposes, at some events, the official club or organiser thereof requires us to provide personal information about the attendees. Somethings Burning SL reserves the right to request such documentation from all persons attending the event during the purchase procedure via the website or in subsequent communications.
In the case of fixtures for which the tickets bear the user’s name, Somethings Burning SL shall not be held liable should access be denied. In this regard, the Organiser or Promoter reserves the right of admission and may search attendees at the entrance.
Please note that each promoter has its own regulations on access to venues.
Somethings Burning SL uses different labelling of the tickets that it sells. These labels describe the characteristics of the ticket/package and/or the type of commission in each case.

M.- Cancellation policy

Cancellations of tickets and products sold by Somethings Burning SL may only be made if the purchaser has acquired the Money Back Guarantee service. Not all events offer a Money Back Guarantee.

In cases where there is no Money Back Guarantee or the customer has not acquired this service, the purchase may not be cancelled once it has been made. In the event that the user nevertheless cancels the purchase, he/she shall relinquish the amount paid without having any right of reimbursement.

COVID

The prices and availability listed on the website are based on 100% capacity of the venue. If the booked event or show is held with a reduced capacity and the event organiser is unable to guarantee tickets in the reserved areas due to closures and restrictions, Somethings Burning SL shall reimburse the cost of a purchased ticket or may propose an alternative solution that could result in a increase or decrease in the price.

If tickets have been purchased for an event that has been cancelled, postponed or held behind closed doors for reasons related to Covid-19, Somethings Burning SL offers the possibility of a reimbursement of the cost of the purchased ticket. The cost shall not be reimbursed if the purchaser is unable to attend the event for reasons related to Covid-19 or if the order is placed while there are travel restrictions or prohibitions from a particular country at the time of the reservation, or if such restrictions or prohibitions are issued after making the reservation.

To contain the spread of the Covid-19 virus, governments, or even event organisers, may have implemented restrictive measures on some destinations or related means of transport.

These restrictions could include:

Additional entry requirements such as filling out of passenger locator forms, public health, both before traveling and on board or at airports or other boarding points in some countries; proof of a negative Covid-19 test in the country of origin or even during transit, or showing an EU Covid Digital Certificate (green pass) at the entrance to venues;
Closed or limited access to hotel services or tourist facilities;
Mandatory quarantine (self-isolation) periods and/or social distancing requirements.

Measures to counter the spread of the SARS-CoV-2 virus:

Spectators are encouraged to observe social distancing in all sections of entertainment venues and ticket offices and to respect proper signage in queues. Alcoholic solutions for hand hygiene are available for use by spectators. Face Masks covering the mouth and nose are mandatory until reaching the allocated place. Persons are also advised to arrive at venues early to avoid crowds.

Somethings Burning SL shall not be liable in any way should the customer be unable to attend an event due to failure to produce an EU Covid Digital Certificate. Somethings Burning SL will not be able to reimburse any amounts in cases where entry to events is refused.

Limit of Liability

Acceptance by the User of the following limitation of liability is an essential element for full completion of the sale. Therefore, in the provision of the service by Somethings Burning SL, the maximum liability assumed by Somethings Burning SL can never be greater than the amount paid for the ticket plus ten per cent (including handling and delivery fees, which where applicable shall be charged to the User). Therefore, should Somethings Burning SL commit any proven error or manifest negligence in the provision of the service, its utmost liability shall be limited to the aforesaid amount. Likewise, under no circumstances may Somethings Burning SL be held liable for lost profits derived from negligence in a transaction.

Queries and complaints

1.30 If you have any queries or complaints in relation to your purchase, please contact us, stating the order number provided to you at the end of the purchase procedure, at the contact telephone number shown on this page.

Since we sell articles on behalf of Promoters, we may need to contact them to obtain further information before being able to respond to your complaint. Some queries or complaints may take up to 28 days to resolve, but we shall try to contact you as quickly as possible.

1.31 In the event of any dispute, we shall endeavor to act diligently and negotiate in good faith, and we shall try to reach a transactional agreement that is equally fair and satisfactory for your own interests, as well as those of ourselves and of the promoter.

Miscellaneous.

1.32 All these terms and conditions are governed by Spanish Law and any dispute arising from any operation with Somethings Burning, SL shall be subject to the sole jurisdiction of the Spanish courts and legal system.

1.33 These General Terms of Purchase and their general contracting terms, together, if applicable, with any particular terms that may be established, expressly regulate the relationships that arise between Somethings Burning, SL and third party “users” who contract the services offered via this website.

1.34 These General Terms have been prepared pursuant to Spanish Law 34/2002, of July 11, on the services of the information society and electronic commerce; Spanish Law 7/1998, of April 13, on General Contracting Terms; Spanish Royal Legislative Decree 1/2007, of November 16, approving the Revised Text of the General Law on the Defense of Consumers and Users and other complementary laws; and Spanish Law 7/1996, of January 15, on the Regulation of Retail Trade, as well as any other legal provisions that may be applicable.

1.35 If any clause included in these general terms is declared totally or partially null or ineffective, such nullity or ineffectiveness shall only affect the said provision or the part thereof that is null or ineffective. All other general terms shall subsist, and the said provision, or the affected part thereof, shall be considered to have been excluded.

Legal notice

This legal notice, (hereinafter Legal Notice) regulates the use of this Tickets Football Host website (hereinafter The Website) that is made available to Internet users by Somethings Burning SL., with address in Barcelona at 08002 Via Laietana 38, principal, with Spanish Tax Registration Code (C.I.F.) B67192369 and included in the Barcelona Company Register, volume 46354, folio 105, page number 517391 entry 1 (hereinafter Somethings Burning SL).

The purchase of tickets via the Website implies acceptance of each and every one of the clauses contained in this legal notice and as set out hereinafter:

Use of the Website assigns the status of user thereof (hereinafter, the User) and implies full and unreserved acceptance of each and every one of the provisions included in this Legal Notice in the version published by Somethings Burning SL at the same moment when the User accesses the Website. Consequently, the User must carefully read this Legal Notice every time he/she intends to use the Website, as it may be subject to modifications.

The User shall refrain from performing any kind of action that could cause any type of damage to the Website, to Somethings Burning SL and/or other users. In case of breach by the user of any of the aforesaid obligations, Somethings Burning SL reserves the right to prohibit or deny access by that user to the Website.

Intellectual and industrial property

Somethings Burning SL is the owner of the domain name and the Website in its entirety, including without exception, its design, structure and distribution, response to queries made by users, texts and content, logos, buttons, images, illustrations, source code, as well as all industrial and intellectual property rights and any other identity symbols, that belong to Somethings Burning SL or, where applicable, to the persons or companies named as the authors or holders of the rights. Breach of the aforesaid rights shall be pursued pursuant current legislation. The total or partial reproduction or use, by any means, of the contents of the Somethings Burning SL website for purposes other than legitimate viewing of information or purchase of the services it offers is strictly prohibited.

The entire content of the website is the property of Somethings Burning SL and any form of reproduction, distribution, public communication, transformation, provision and, in general, any other act of public use of either the website or its content and information, without the prior written consent of Somethings Burning SL is strictly prohibited.

Therefore, all of the contents shown on this website are subject to the intellectual and industrial property rights of Somethings Burning, SL or of third party owners thereof who have duly authorised the inclusion of content on this Website.

Websites that are copying content (scrap content) by means of RSS feeds, bots or any manual method shall be reported to the web host with a DMCA legal notice.

Somethings Burning SL shall accept no responsibility with regard to intellectual or industrial property rights owned by third parties that are infringed by a third party or user.

Somethings Burning, SL is empowered to eliminate all rights as a user of the website to anyone who uses this website for the illicit transmission of material protected by copyright without being sufficiently authorised to do so.

Permitted use

The user accepts that he/she is only authorised to visit, view and keep a copy of the pages of this website for his/her personal use and will not download, publish or modify the material on this website for any purpose other than to consult promotional information and information about events or shows, for personal use, or to purchase tickets or promotional items for personal use, unless Somethings Burning, SL, expressly authorises any other use thereof. The user agrees not to create links to the website for any purpose unless he/she has received express authorisation to do so.

The content and software on the website is the property of Somethings Burning, SL and is protected by Spanish legislation, as well as international legislation on intellectual property rights.

Disclaimer on the functionality of the website

Somethings Burning SL cannot guarantee that the website will function constantly, reliably and properly, without delays or interruptions. Therefore, Somethings Burning SL is not liable for any damages that might arise from possible lack of availability or technical continuity of the website.

Somethings Burning SL is not liable for any damages and/or losses and/or lost profits that affect the user or any other third party as a result of any circumstance of force majeure, fortuitous event, failure or error in the communications network, or faulty or failed Internet services.

Somethings Burning SL does not guarantee that the contents of the website will be permanently updated, or that the contents provided by users will be in accordance with the law, morality, good faith and/or good customs, or will not contain some kind of error, hence Somethings Burning SL shall not be held liable for any damages and/or losses and/or lost profits that affect any user or other third party who incurs damages as a result thereof.

Somethings Burning SL shall not be held liable for any damages and/or losses and/or lost profits that affect any user or other third party caused directly or indirectly by connection to and/or use of and/or access to the website or pages linked thereto, and hence shall not be held liable for any damages and/or losses and/or lost profits that affect any user or other third party for the following causes:

Malfunctions, defects, faults and/or damages caused totally or partially to any of the user’s hardware or software.
Total or partial loss, alteration and/or damage to information contained in magnetic media, disks, tapes, floppy disks and others, as well as due to the introduction of computer viruses or unsolicited variations or alterations to any information, documents, files, databases, hardware and/or software.

Consequently, Somethings Burning. SL, shall not be held liable under any circumstances for any kind of direct, indirect, consequential or accessory damage, including lost profits, even in the event that Somethings Burning, SL had been warned of the possibility of such damages.

Applicable law and competent jurisdiction

The user accepts that the legislation applicable to the operation of this service is Spanish law, as Somethings Burning SL performs its activity from Spain and is subject to the jurisdiction of the Courts and Tribunals of the place of fulfillment of the obligation for the resolution of any disputes arising from interpretation or application of this clause.

Prohibitions

Users undertake to use the services offered by Somethings Burning, SL, pursuant the Law and the general terms and conditions of the services offered at all times, and must refrain from using them to:

Perform fraudulent or uncivil activities that prevent proper use of the service.
Perform activities that breach regulations on intellectual and industrial property or any other regulation pertaining to the applicable legal system.
Disseminate inappropriate, false or misleading content or that fosters illegal or criminal activities.
Reproduce, duplicate, sell or use for commercial purposes any content of this service.
Use any information contained in this website for the purpose of harassing, disturbing or harming another person, or in order to contact, send advertising to or sell to any user without their prior and express consent.
Introduce data programs to the network that could cause damage to the computer systems of Somethings Burning, SL, its suppliers or third-party users of the website’s internal network.

Non-compliance

Users accept that Somethings Burning, SL, may, at its discretion and without prior notice, render the website inaccessible, cancel a ticket order, delete any unauthorised content, and perform any other action in the case of breach of the Terms of Use of the service. In such a circumstance, Somethings Burning, SL, shall not be obliged to reimburse the user due to non-compliance.

Disputes.

This website is controlled and operated by the company Somethings Burning, SL from its offices located in Spain. In the event of any dispute regarding or that affects the website, said dispute shall be governed and interpreted pursuant to Spanish law. In the event of a dispute arising or resulting from these terms and conditions, or from use of or access thereto by the user of this website, the corresponding courts and tribunals that shall legislate on the matter shall be those located in the city of Barcelona.

Compensation.

The user undertakes to compensate Somethings Burning, SL, its subsidiaries, associates, managers, agents and other collaborators and employees for any damage, liability, claim or requirement, including reasonable legal fees, by any third party derived from or arising from use by the said party of this website.

Data security.

The ticket sales system employs a secure server and the latest encryption technology. A secure server guarantees the privacy of the data sent via the internet. This privacy is achieved by means of the SSL protocol, which operates by encrypting data sent using the RSA encryption system when it is located in a secure area of a browser.

B.- SPECIAL MARKETPLACE CONDITIONS

Specific terms and conditions for the title/ticket intermediation service

1.1 Something’s Burning, SL offers an online platform and related services (“Services”) that connect sellers and buyers who seek, sell and buy tickets for events (“Tickets”) in such a way that our platform provides an intermediation service to enable the purchase and sale by users via Tickets Football Host (“Site”), by the company Something’s Burning, SL, located in Barcelona, 08003 Vía Laietana 38, principal, with Spanish Tax Identification Number (CIF) B 67192369 and registered in the Barcelona Company Register, Volume 46354, folio 105, sheet number 517391 entry 1. (hereinafter Something’s Burning SL).

1.2 By means of this website, the company Something’s Burning SL makes a platform available to users so they can purchase tickets for different events, from other users who, being holders of said tickets, transfer them to the former. Both parties, buyers and sellers, are users of this platform. Between the company that owns this platform, Something’s Burning SL, and the users, a mediation contract is generated, outside of the relationship between the buyer and the seller. Consequently, Something’s Burning SL is not the owner or possessor of any ticket or tickets offered on the platform.

1.3 By using or accessing our site, the user agrees to be bound by these Global Terms and Conditions for Use of the Sales and Purchase Platform (“Terms and Conditions of Use”), our Payment Services Agreement (applicable in the case of ticket sales by means of our site), the User Privacy Notice, the Sales Policies and all other policies applicable to their use of the site (collectively, the “Additional Policies”).

1.4 Changes to these Terms and Conditions of Use may be made on occasions, and these shall be announced by publishing an amended version on our website. The revised Terms and Conditions of Use shall be effective upon publication and any further use of our site and services shall constitute acceptance of the revised Terms and Conditions of Use.

1.5 Likewise, by accepting these terms and conditions, the company Something’s Burning SL is exempted from any liability for the transactions, other than that imposed by the law itself, derived from the intermediation service. Users undertake to provide accurate and truthful information in their offers, and to have sufficient capacity and authorisation to transfer the tickets offered on the website.

Contracting parties

If you buy or sell tickets for an event on our site, you thus enter a contract with the company Something’s Burning, SL, with Spanish Tax Identification Number (NIF) B 67192369 and located in Barcelona, 08002 Vía Laietana 38, principal, with email admin@footballhost.com

Hereinafter, Something’s Burning, SL shall be referred to as “Tickets Football Host”, “we”, “us” or “our”.

Ticket trading platform

Tickets Football Host is a ticket trading platform with which registered users can buy (as the “Buyer”) and sell (as the “Seller”) tickets.

It shall be the seller and not Tickets Football Host, which sets the ticket prices, the company acting as a mere intermediary between buyer and seller and not being the owner of the tickets sold on the site.

Although Tickets Football Host may provide information and advertising about prices, delivery and advertisements, this assistance is for informational purposes only, it being exempted from all liability for the information supplied by sellers and having no type of control thereto and cannot guarantee the existence, quality, security or legality of tickets, the truth or accuracy of content or user advertisements, the ability of sellers to sell tickets or the ability of buyers to pay for them.

Your account

To publish and sell tickets, you must register on our website (“Account”) at Tickets Football Host and such registration implies acceptance of each and every one of these terms and conditions.

To register as a user, the interested party must be of legal age and have full legal capacity to act. If registering in the name of a company, this party must have sufficient authority to be able to act in the name of and on behalf of the company.

To proceed with registration, the user must provide the following information:

Name and surname

Email address

Contact telephone

Log-in password

Bank details

Once registration is complete, a username shall be sent to the email address provided by the user with which they can log into the platform, in which the password provided during registration shall be required. This password may be modified by the user at any time. If the user forgets the password, he/she can recover it via the email provided.

The user is responsible for providing authentic, exact and truthful information at the time of

registration and thereafter. The user is responsible for keeping all the information contained in his/her account updated and modifying it should it ever change in any way. In any case, the user is the sole party liable for any false or inaccurate statements made and for damages of any kind caused to Something’s Burning SL, or to third parties as a result of the information supplied.

The user shall be the sole party liable for safeguarding the confidentiality of their account information and password, as well as for any activity in relation thereto.

Something’s Burning SL, reserves the right of admission and exclusion from its platform. Any user may be excluded from the platform if they fail to comply with any of the terms and conditions contained herein, which shall be reported to the email provided by the user during registration. In the former case, before closing the account, the user is obliged to conclude all operations committed to and pending, both as a seller and as a buyer. In any case, Something’s Burning SL reserves the right to unsubscribe from the platform any users at its own behest, in so doing immediately cancelling any unmade sales or offers pending. If a buyer has already transferred the amount for the purchase, in an operation subsequently cancelled but not settled with the seller, Something’s Burning SL shall proceed by refunding the amounts received.

Accounts are not transferable to third parties.

Ticket sales

Compliance with applicable regulations

To publish an offer, the user must comply with all applicable laws and regulations and these Terms and Conditions of Use and the Sales Policies when advertising, selling and delivering their tickets.

Publication of the offer

To publish an offer, the user must fill in the form, which consists of the following fields:

Event

Ticket category

Number of tickets

If the ticket has already been purchased by the customer

Terms and conditions of sale in case of being more than one

Ticket earnings

Ticket format

If the ticket is ready to be sent

Ticket restrictions or benefits

Modification of the offer

The terms and conditions of sale may be modified until they have been accepted by another user, at which time they shall be definitively set.

Obligations of the seller

By publishing an offer, the seller formalises with Something’s Burning SL, an intermediation order and, therefore, the start of the provision of its services and the accrual of fees; in any case, the seller must accept and complete the transaction under the terms and conditions set forth. To carry out the intermediation service, the user authorises Something’s Burning SL to publish and display the aforementioned offer on any website owned by Something’s Burning SL, or a third party.

When publishing an offer, the seller undertakes to accept and complete the transaction under the terms and conditions specified therein.

When a buyer accepts an offer by purchasing a ticket by means of our site, the seller shall be contractually obligated to deliver the exact ticket for the sale price and within the required delivery time. The seller shall be obligated to monitor their inventory and ensure that all advertisements are accurate.

Sellers may not, under any circumstances, cancel orders at one price and republish the same tickets at a higher price.

Likewise, the seller undertakes to describe the tickets offered accurately, and certifies that he/she is the owner of the tickets and that he/she is authorised for the transfer or sale thereof. In the event of reselling tickets for commercial purposes, the seller must ensure that he/she is legally entitled to do so.

Deadline for published offers

In general, the valid period of offers of titles/tickets for an event shall be conditioned by the date of the event in question at any given time. Ticket advertisements will be published up to 4 working days before the event date. If the event is cancelled, the offer shall immediately be withdrawn from the platform. If the event is only postponed, the offer shall be updated with the new date.

The date, time, venue and seat of the event, which appear on the tickets, are subject to change. It is the Buyer’s responsibility to verify the most recent changes by contacting the ticket office or by checking any changes to the official listings.

Site disclaimer

Something’s Burning SL does not guarantee that the tickets shall be sold, or that the advertisement will appear on the site within a specific period of time after its publication, or in a specific order on the page or in search results. Footballhost shall not, under any circumstances, provide compensation for unsold tickets, including if due to unavailability of the website due to outage or maintenance or late publication of offers.

Price of the offer

The published offer shall include the amount asked by the seller of the tickets, the intermediation commission accrued by Something’s Burning SL, any taxes and any previously specified costs. The price asked by the seller shall be the sole and exclusive liability of the latter, and Something’s Burning SL shall have no part in the setting thereof.

Free nature of the offer

Publication of the offer shall be free for the seller, who shall accrue only the intermediation commission, in the event that the tickets are effectively sold.

Acceptance of the offer

The user shall be sent, to the email supplied in the offer itself, a message in which the acceptance of the offer by another user shall be reported. Once this email has been sent, the seller shall be linked to the offer, and henceforth it cannot be modified in any manner. Something’s Burning SL is not liable for the conditions under which the events are held, for possible changes in venue, time or artists, or for any possible cancellation thereof.

Confirmation of purchase

The buyer will be sent, to the email provided during registration, a confirmation of the purchase of the tickets. This message shall serve as proof of the completed transaction between seller and buyer. The buyer is entitled to offer the tickets on the platform again.

Payment to the seller for the transaction

The seller shall receive the amount for the sale of their tickets within seven (7) days after the event is held, by the payment method stated in the offer itself.

Commission for intermediary service

The intermediation services performed by Something’s Burning SL, by means of this platform, shall be paid by the buyer and shall consist of a commission on the amount that the seller user intends to receive for their tickets. The amount of the aforementioned intermediation services shall be received by Something’s Burning SL, at the time of purchase. Therefore, the buyer shall pay both the price of the tickets and the intermediation services of Something’s Burning SL.

The amount of the commission may vary depending on the type of event, type of ticket and seat.

Something’s Burning, SL may, at its discretion, change its service rates at any time, even after the offer has been published.

Before the publication of the offer, all applicable service fees, including any possible taxes, shall be declared.

Taxes

The seller is responsible for determining the need to apply any tax to the sale of a ticket and for charging and remitting said tax. All applicable taxes must be included in the ticket sale price.

Sellers agree to provide Something Burning, SL, with any tax identification number required in order for the company to provide information to the relevant tax authorities in relation to the payments received and, additionally, Something’s Burning, SL is authorised to disclose said information to the corresponding tax authorities.

Improper use of the platform

In the event that the selling user delivers tickets other than those offered or simply does not deliver them, the buying user may contact Something’s Burning SL via email to admin@foootballhost.com in order to be reimbursed the amounts paid for that purchase. Notwithstanding the foregoing, Something’s Burning SL may draw attention to other similar ticket offers that appear on the platform at that time.

For their part, the selling user who does not deliver what is offered or does not deliver it correctly, from this moment agrees, as compensation, to bear the expenses that said incident causes to Something’s Burning SL, and which are fixed at an amount of €40 plus VAT per incident. The aforesaid amount shall be charged to the selling user’s account as supplied in the completion of their offer for the payment of the price of the tickets, sending Something’s Burning SL, via email, the corresponding invoice for the aforesaid services. The selling user undertakes to compensate Something’s Burning SL with the amount of €40 for the procedures undertaken to resolve the incident with the buying user. The selling user expressly authorises Something’s Burning SL to charge the amount of the aforesaid services to the account supplied during registration.

Tickets shall be considered incorrect when one of the following occurs:

Seats in a different row

Seats in a different sector

Seats with reduced visibility

Non-adjacent seats

Different category tickets

Different format

The selling user may report to Something’s Burning, SL any disagreement with regard to the incident up to 15 days after the communication thereof. Something’s Burning SL, in the 15 days following the appeal by the selling user, shall inform the latter whether it accepts the appeal or not, with any other means of appeal remaining open in the event that it rejects the aforesaid appeal. The reiteration of incidents in offers published by a user shall entail the closure of their account.

Delivery of tickets

The seller shall be responsible for sending the titles/tickets to the buyer.

Something’s Burning, SL, is not liable for any aspect of the aforesaid delivery. The buying user, by accepting these terms and conditions, expressly agrees to the transfer of their personal details (name and surname, address and email) by Something’s Burning SL to third parties in order to provide the intermediation services that are the purpose of this website.

Abuse of Tickets Football Host

When using our website and our services, the user agrees not to perform any of the following:

Contact other users or suggest that they contact them for any reason other than the purpose for which the user’s contact information was received from Tickets Football Host, or solicit sales outside of the site.

Use the buyer’s personal details for any purpose other than the delivery of tickets, unless the buyer agrees otherwise.

Behave aggressively towards any employee or other user of the site.

Breach the rules of any venue or event promoter, or breach the terms and conditions of service applicable to third parties.

Breach or circumvent any laws, third-party rights, or our additional policies.

Publish false, inaccurate, misleading, defamatory or libelous content.

Fail to observe contractual obligations regarding the sale or purchase of a ticket.

Use the brand name Tickets Football Host without our prior written permission.

Copy, reproduce, reverse engineer, modify, create derivative works or publicly display any content or software on our site or services without the prior written permission of Something’s Burning, SL and/or the corresponding third party, as applicable.

Use any robot, web spider, scraper, or other automated means to access our site or services for any purpose without our express written permission.

Perform any action that entails or might entail an unreasonable or disproportionately large burden on our infrastructure.

Tamper with or attempt to tamper with the proper operation of our site or services or any activity performed on or with our site or services.

Perform any other action that Something’s Burning, SL determines, at its sole discretion, to be an abuse of the site or services, or otherwise have a negative impact on the trading platform.

In our effort to protect buyers and sellers, we may screen ticket sales or advertisements for signs of fraud by means of algorithms or automated systems, which may result in automatic cancellation of advertisements or sales and temporary or permanent suspension of an account.

If we cancel your transaction or account in error, please contact us and we may re-enable your account or advertisement, at our discretion.

Absence of guarantee.

Other than the guarantees expressly set forth in this agreement, we provide the software, the Site, and the services without guarantees of any kind. We offer no guarantees with respect to the software, tickets, events, and services provided on the Site, or that sellers or buyers will be able to act as promised, and we expressly eschew all such guarantees whether express, statutory, or implied, including, without limitation thereto, all guarantees with regard to quality, ownership, non-infringement of third party rights or suitability for a particular purpose.

Waiver of damages.

Tickets Football Host expressly waivers all liability for any lost profits or special, consequential, incidental or exemplary damages (including, without limitation thereto, indirect and special damages) that might arise from the services, the Site, or the suspension, termination or malfunction of the services or the Site. Under all circumstances, our liability towards the user is limited to the total value of the tickets that he/she has been able to sell or acquire, and only in those cases in which the liability is attributable to them.

Under no circumstances shall the company be liable for any additional cost that the user incurs if he/she buys from third parties the tickets that he/she could not acquire on the Site.

Acceptance of risks.

The user acknowledges and agrees that the foregoing disclaimers and limitations of liability represent a reasonable allocation of risk, and that the pricing and other terms and conditions of this agreement reflect such allocations of risk.

Liability.

Tickets Football Host does not partake in the transactions between buyers and sellers. If any dispute should arise with one or more users, the Company is expressly held non-liable for any claims, appeals or damages of any kind or nature, known or unknown, suspected or unsuspected, disclosed or concealed, arising out of or in any way connected with the dispute.

Content

The user is the owner and the sole party liable for any content provided by the user that includes images, text, audio or other materials. When publishing user content, the user thereby grants us a non-exclusive, worldwide, perpetual (or for the duration of any copyright or other rights corresponding to such content), irrevocable, royalty-free, transferable and sublicensable right to use, reproduce, distribute, create derivative works, to publicly perform, display, store or publish said content in any way known now or in the future. The user thereby grants to Something’s Burning, SL the right to use their name or image in association with such user content, if we so choose. Also, to the maximum extent permitted by applicable law, the user waives their moral rights to the content and agrees not to exercise such rights against us.

The user represents and guarantees that the user content (a) is his/her property, or he/she controls all necessary rights thereto, (b) does not violate, contravene or infringe the rights of any third party, including the rights of intellectual property, privacy or publicity rights, (c) is accurate, not obscene, false, libellous, or defamatory, and (d) does not cause damages to any person, organisation, or system.

The user shall not hold Something’s Burning, SL, liable for any claims resulting from such content. In addition, the company holds the right, but not the obligation, to monitor, edit or remove user content. User content is not confidential.

Intellectual property

Something’s Burning, SL respects intellectual property rights and shall respond to any notifications of alleged infringement.

Withdrawal

The Service that is the purpose of these Terms and Conditions is governed by Spanish law on the Protection of Consumers and Users and other Complementary Laws, relating to online contracts. Pursuant to article 103 of the aforesaid law, no right of withdrawal is offered with regard to the provision of services once these have been completed; that is, once the intermediation service has terminated.

By accepting these terms and conditions, the user acknowledges that he/she is aware that once the contract has been fully executed by Something’s Burning SL, he/she will have lost his/her right of withdrawal.

Breach of the terms and conditions of use

Something’s Burning, SL, may investigate any potential or suspected breach of the terms and conditions of use, additional policies, security protocols or recommended practices, third party rights or applicable legislation; any action or any other misconduct or potential abuse of or by means of the services. When assessing what action to take against the user, we shall endeavour to take into account the latter’s legitimate interests and, in particular, whether the user is responsible for the misconduct.

Appropriate action may be taken, at our reasonable discretion, for any misconduct. These measures may include, but are not limited to, limitation or suspension, temporarily or permanently, or termination of our services and accounts; restriction or prohibition of access to our site and/or services and all actions related thereto; removal of advertisements; requirement for advertisements to be edited; cancellation of sales; requirement for tickets to be delivered to a buyer within a specified time-frame; delay or removal of hosted content; removal of any special status associated with an account; charge via the agreed payment method of any amounts due or costs incurred due to misconduct and any technical or legal measures to prevent usage of our site and/or services.

We reserve the right to report any activity that we believe to be illegal or that otherwise breaches these Terms and Conditions of Use, and shall respond to any verified request related to a criminal investigation (for example, subpoena, court order, or substantially similar legal proceeding) from domestic or foreign law enforcement agencies or regulatory authorities, other government officials or authorised third parties.

Communications

The platform shall always communicate with users, whether they are buyers or sellers, by means of the email addresses provided during registration.

Exclusion of guarantees; limitation of liability.

The user of the site understands and agrees that he/she is making use of the site and the services in the manner for which they are made available. Something’s Burning, SL, offers no guarantee with regard to its software, services, site, tickets, events or user content, or that sellers or buyers will fulfill their agreements. Accordingly, and to the fullest extent permitted by applicable law, we waiver all guarantees, express or implied, concerning sales, suitability for a particular purpose, property, or non-infringement.

Likewise, and to the maximum extent permitted by law, Something’s Burning, SL, is not liable for (a) special, indirect or consequential damages; (b) loss of profits, goodwill or reputation or other intangible losses; (c) damages related to (I) access to, use of, or inability to access or use the Service; (II) viruses or other harmful software obtained as a result of access to our site or services; (III) any user content or third party content; (IV) the duration or the manner in which advertised tickets are displayed on the site or services.

Applicable law and jurisdiction

The provision of the service of this website and these Terms and Conditions of Use are governed in each and every one of its dispositions by common Spanish and commercial law, where applicable. The parties shall submit any disputes arising from the fulfillment and interpretation of these Terms and Conditions to the competent Courts and Tribunals pursuant to article 90.2 of Spanish Royal Legislative Decree 1/2007 of November 16, which approves the revised text of the General Law for Defense of Consumers and Users and other complementary laws. Notwithstanding the foregoing, the parties shall endeavor to do everything reasonably necessary to resolve conflicts amicably.

General dispositions

These Terms and Conditions of Use constitute the entire agreement between the parties with respect to the purpose hereof and override all prior agreements and understandings, oral or written, between the parties hereto with respect to the purpose of these Terms and Conditions of Use. No amendment, modification, or supplement to any provision of these Terms and Conditions of Use shall be valid or effective unless made in accordance with the express terms of these Terms and Conditions of Use.

If any provision of these Terms and Conditions of Use is deemed to be invalid or unenforceable under any circumstances, its application in any other circumstances and the remaining provisions of these Terms and Conditions of Use shall not be affected.

We may assign or transfer our rights and obligations under these Terms and Conditions of Use at any time, provided that we assign the Terms and Conditions of Use on the same terms or on terms that are no less advantageous to the user. These Terms and Conditions of Use or any of the user’s rights or obligations may not be assigned or transferred without our prior written consent, which we may refuse at our discretion.

Nothing set forth in these Terms and Conditions of Use is intended to confer benefits, rights or resources on any person or organisation other than the parties hereto and their respective successors and assignees as duly permitted.

The title of each paragraph of these Terms and Conditions of Use is included for reference only, and does not define, limit, construe or otherwise describe the scope of the said paragraphs.

Our failure to act in connection with a breach of these terms and conditions by users does not invalidate our right to act in connection with subsequent or similar breaches. We do not guarantee that we shall take action against all breaches of these Terms and Conditions of Use.

Force majeure

Something’s Burning, SL, shall not be deemed to have breached or to be liable under these Terms and Conditions of Use due to its inability to meet its obligations due to any fire, earthquake, flood, snowstorm, epidemic, pandemic, accident, explosion, theft, strike, lockout, labour dispute, riot, civil unrest, terrorism, cyberterrorism, fortuitous event, natural disaster, or any local, national or international administrative or judicial order or law, or for any other circumstance not attributable to the service and that is beyond the control of Something’s Burning, SL.

GENERAL INTRODUCTION

These general terms and conditions regulate the provision of the service provided by the platform called Football Host, owned by the company Somethings Burning SL (hereinafter, “Somethings Burning SL”), a company registered in Spain, with tax identification number B6719236, with its registered office at Carrer Lepant 270, in Barcelona, with telephone number +34 685230120 and email admin@football host.com and entered in the Barcelona Company Register, page B-133269, volume 46354, folio 105.

Our purpose is to make your shopping experience easy and safe so that you can purchase tickets for shows and/or experiences as quickly as possible and with full guarantees.

GENERAL TERMS

The platform called Football Host is an online sales service, available 24 hours a day, where you can use the internet to purchase, directly from your computer, tickets for all kinds of events and shows, as well as different experiences.

SPECIAL TERMS AND CONDITIONS FOR THE SALE OF EXPERIENCES

1- Introduction

Our Website is a technological platform used to intermediate experiences, the purpose of which is to place users who offer experiences (hereinafter “Hosts”) in contact with other users who wish to hire those experiences (hereinafter “Customers”). Something’s Burning does not own or control the experiences or services that can be accessed via our website. These experiences may or may not include tickets for a football event, depending on the experience advertised by each Host. Something’s Burning accepts no liability for any problems that might arise concerning an experience.

Both contracting parties, hosts and customers, are users of this platform. Between Something’s Burning and the users, an intermediation contract is generated, the relationship that exists between the host and the customer not forming part thereof. The user and Something’s Burning are independent parties, without there being any agency, partnership, joint venture, employment or franchise relationship generated between them by virtue of these terms and conditions, hence Something’s Burning is totally non-liable with regard to administrative authorisations that the host or the customer may require in order to perform their operation, and in particular, regarding the VAT regulations that, due to the tax system to which they belong, could affect the trade, the transferor or the acquirer.

2- General terms and conditions of use

These general terms and conditions regulate the use of the intermediation service offered on the www.footballhost.com platform owned by the company Something’s Burning SL by all users of the said website.

These Terms and Conditions of Use, together with the Privacy Policy, apply to all forms of use of the Website. All visitors to the website are entitled to make use thereof, provided that they have accepted the Terms and Conditions of Use and have read and understood the data protection policy. Any use of the Website or any part thereof implies that the user has read and understood the Terms and Conditions of Use and the Privacy Policy and that he/she fully agrees to be bound by these Terms and Conditions of Use.

We reserve the right to modify the Terms and Conditions at any time and for any reason by publishing a new version on our website. These changes shall not affect the rights and obligations that arose before said modifications. Following the publication of changes to the Terms and Conditions, use of our website shall be subject to the Terms and Conditions in effect at the time of access. If the user should object to any provision of the Terms and Conditions, or any changes made thereto, or if the user is no longer satisfied with Our Website, their last resort is to refrain from using our website.

When the user accepts these terms and conditions, Something’s Burning SL is thereby exempted from any liability for the transactions, other than those imposed by the law itself, derived from the intermediation service. Users undertake to provide accurate and truthful information in their offers, and also to have sufficient capacity and authorisation to transfer the experiences offered on the website.

Use of the Website implies being appointed the status of user and acceptance of the provisions included in these General Conditions of Purchase and Conditions of Use in the version thereof published by Something’s Burning, SL, at the same time that the user accesses the website.

The user declares that he/she holds the necessary legal capacity to act and contract on the website in accordance with the terms and conditions set forth hereinafter, which he/she declares to understand and accept.

The user is responsible for providing their data correctly in the purchase procedures established on the website, paying special attention to the input of bank and personal details.

3- Contracting Party

If a user buys or sells experiences on our site, he/she thereby enters into a contract with the company Something’s Burning, SL, with Spanish Tax Identification Number (NIF) B 6719236 and located in Barcelona at Vía Laietana, 38 Principal, with telephone number +34 685 230 12 and email admin@football host.com

Hereinafter, we shall refer to Something’s Burning, SL, as “Footballhost”, “we”, “us” or “our”.

4- User

Registration

In order for Something’s Burning to perform the service on the website www.footballhost.com, it is mandatory for both the host and the customer to register on the platform. This entails the acceptance of each and every one of these terms and conditions.

The user, by accepting these conditions, certifies that he/she complies with all national and international laws of any kind that are applicable to the use of the site (web) and the use of prices and products, as imposed by the law in the territory where the sale is made. In order to register as a user, the interested party must be of legal age and have full legal capacity to act. To proceed with registration, the user must provide the following information:

Username
Name and surname
Email address
Contact telephone
Log-in password

Username and password

The Username shall be the email address supplied; the password is secret and personal, and chosen by the user when he/she registers on the platform. The user shall be fully liable for the safeguard and security of the Username and password, and shall make use of the latter for all transactions carried out by means of their Username and password. The password may be modified by the user at any time.

Liability regarding information

The user is responsible for supplying authentic, exact and truthful information at the time of purchase or sale. The user declares and certifies that the information supplied to Something’s Burning does not breach any national and/or international regulations. The user also declares that the information supplied does not contain any virus or program designed to damage, tamper with, intercept or gain control over any personal data.

In any case, the user is the sole party liable for any false or inaccurate statements made and for damages of any kind caused to Something’s Burning, or to third parties as a result of said information. The user is also the sole party liable for the data provided in fulfilment of the instructions contained in the terms and conditions of use of the platform.

The user shall be the sole party liable for safeguarding the confidentiality of their account information and password, as well as for any activity in relation thereto.

Account closure or suspension

Something’s Burning SL, reserves the right of admission and exclusion from its platform should any user fail to comply with any of the terms and conditions or applicable legislation. This closure or suspension shall be reported to the email supplied by the user during registration pursuant to the platform’s criteria. In the former case, before closing the account, the user is obliged to conclude all operations committed to and pending, both as a host and as a customer. In any case, Something’s Burning reserves the right to unsubscribe from the platform any users pursuant to the foregoing, in so doing immediately cancelling any unmade sales or offers pending.

5- Our content and the use of the Football Host website

In addition to content generated by registered users, all of the elements included in the Something’s Burning websites and services (including, but not limited to, their content, graphics, applications, software, features, and other items) are the property of Something’s Burning (or the person from whom Something’s Burning licences it). The user acknowledges that he/she is not authorised to reproduce, distribute, copy, publish or imitate any part of Something’s Burning’s websites and services without the prior written consent of Something’s Burning.

6- Specific terms and conditions for Hosts

Something’s Burning provides an online platform that connects hosts who wish to offer football experiences to customers who wish to book these experiences. These experiences shall be accessible via the www.footballhost.com website and any other website on which Something’s Burning makes these experiences available.

Creation of host account

To be a host, the user must create a User account (see point 2.1 of these terms and conditions of use) and supply the following information:

- Date of birth

- Postal address.

- Representative profile photo.

- Nationality

- Language spoken

- If a physical person:

- Invoicing details

- Name

- Surname(s)

- National tax identity number

- Address

- Town/city

- Postcode

- Province/county/region

- Country

- Payment method:

-Bank account

-Holder

-IBAN

-Credit card

-Titular

-Card number

-Bizum

-Mobile telephone number

-Paypal

-E-mail

-Others

- If a company:

-Invoicing details

-Business name for tax purposes

-National tax identity number

- Address

- Town/city

- Postcode

- Province/county/region

- Country

- Payment method:

-Bank account

-Holder

-IBAN

- Credit card

-Titular

-Card number

-Bizum

-Mobile telephone number

-Paypal

-E-mail

-Others

Regarding the profile photograph, and all images used in the experiences, the host guarantees to Something’s Burning that it is not breaching any intellectual property law referring to a third party, and expressly authorises Something’s Burning to use said image.

The host undertakes to supply truthful, complete and honest information and to keep this information updated. Likewise, he/she agrees that the published content:

Is his/her property or that he/she holds all necessary rights to it.
Does not breach, contravene or infringe the rights of any third party, including any intellectual property rights, property of privacy, or rights of publicity.
Is accurate, and is not obscene, false, libellous or defamatory.
Does not cause damages to any person, organisation or system.

The host is the sole owner and party liable for any content it includes, but by entering this content in the platform grants a non-exclusive, worldwide, perpetual, irrevocable right to use, reproduce, distribute, create, display, store or publish the content in any media.

Consequently, Something’s Burning, SL is granted the right to use the user’s name or image in association with the user’s content. Also, to the utmost extent permitted by applicable law, the host waives his/her moral rights to the content and agrees not to exercise such rights against us.

The host shall hold Something’s Burning, SL non-liable for any claims arising from his/her user content.

Creation of host experience

The host, in order to publish an offer, must fill in the form containing fields describing the details of the experience, such as Event, Category and Section, number of tickets (if any), as well as all the restrictions or benefits thereto, with reference to each specific experience.

The conditions of the offered experience may be modified until they are acquired by a customer in a transaction on the platform, at which time they shall be definitively set.

Definition of experiences

It is the responsibility of the host to define the offer of the experience accurately and truthfully. The information that the offer must contain is:

Date and time of the experience
Meeting place with the customer
Maximum number of people who can enjoy the experience
Price per customer. Something’s Burning’s fee shall be subtracted from this amount, plus any taxes that are applicable thereto.

Something’s Burning shall check the coherence of the supplied information before it is accepted for publication on the platform, but in no case is it liable for the fact that the experience advertised by the host is not the one eventually carried out, the host being the sole party liable for any non-compliance.

Modification of the offer

The terms and conditions of sale may be modified up until such time as they have been accepted by another user, at which time they shall be definitively set.

Free nature of the offer.

Publication of the offer shall be free for the seller, who shall accrue only the intermediation commission, in the event that the tickets are effectively sold.

Obligations of the host

All hosts must observe the principles of respect, tolerance and non-discrimination.

The definition and publication on the Football Host website of an experience constitutes a pre-contractual offer. As soon as the host accepts a user as a customer, this pre-contractual offer becomes contractual, binding both parties.

The contract between host and customer does not include, under any circumstances, Something’s Burning, SL. Consequently, in the event that either of the two parties fails to comply with its obligations, Something’s Burning shall not be held liable, and shall be exempt from any possible claim or compensation.

We advise the host to be informed of fiscal, administrative or any other laws that may affect them. Something’s Burning is not liable for the host’s compliance with these laws. Likewise, the host must respect the legislation of the location where the experience takes place.

Liability

Footballhost does not guarantee that the experiences shall be sold, or that the advertisement will appear on the site within a specific period of time after its publication, or in a specific order on the page or in search results. Footballhost shall not, under any circumstances, provide compensation for unsold experiences, including if due to unavailability of the website due to outage or maintenance or late publication of tickets.

7.- Specific terms for customers

Notwithstanding compliance with any requirements set forth by the host (such as fulfilling any verification procedure), the customer may book an advertisement available on the www.footballhost.com platform by following the corresponding booking process. Before booking an experience, the customer shall be presented with the final price of the experience and the applicable intermediation fee payable to Something’s Burning.

Upon receipt of a booking confirmation from Football Host, a legally binding contract is entered into between the customer and the host, subject to any additional terms and conditions that the host might apply, including in particular the corresponding cancellation policy and whatever rules and restrictions are indicated in the Advertisement.

Should the customer book an experience on behalf of additional customers, he/she agrees to ensure that each of said additional customers meets the requirements established by the host and declares that he/she is aware of and accepts these Terms and Conditions, as well as the terms and conditions, rules and restrictions indicated by the host. If booking for an additional customer who is not of legal age, the customer declares and guarantees that he/she is legally authorised to act on behalf of the said minor. Children may only participate in one of the host’s experiences if they are accompanied by an adult who is legally responsible for them.

The customer must carefully check the description of any Experience that he/she intends to book in order to ensure that he/she (and additional customers on whose behalf he/she books) meets the requirements of minimum age, aptitude, physical condition and other requirements that the host has indicated in the advertisement. The customer is required to inform the host of any medical or physical conditions and other circumstances that may affect their ability, or that of any additional guests, to safely participate in an Experience. In addition, certain laws shall also apply, such as the minimum age for the consumption of alcoholic beverages at the venue of the Experience. The customer is responsible for checking, understanding and complying with all laws, rules and regulations that are applicable to their participation in an Experience.

Before and during an Experience, the customer must act at all times in observance of the host’s instructions.

The customer may not bring any additional natural person to the Experience, unless the customer has added that person as an additional customer during the booking procedure on the Football Host platform.

8.- Transaction

Acceptance of an offer

The customer, in order to accept any offer published on the platform, must accept these terms and conditions and fill in all the required fields at the time of purchase. Acceptance of an offer by a customer binds him/her to all the conditions thereto; at the time of this acceptance, the fees for Something’s Burning’s intermediation service shall be generated. By accepting the offer, the buyer expressly authorises Something’s Burning to proceed by charging for the entire transaction including the commission and taxes derived from the said intermediation commission. Something’s Burning, SL shall not be held liable for any subsequent agreements that may exist between customer and host.

Something’s Burning is not liable for the conditions under which the events are held, for possible changes in venue, time or artists or for any cancellation of the show. Under no circumstances shall the cost of the intermediation services performed be reimbursed. Something’s Burning shall make every possible effort to mediate should any unforeseen event occur. If the event is officially cancelled by the organisers, the orders shall also be cancelled and all amounts paid shall be reimbursed. However, if any event is modified (date, time, venue, programme or participants, among others), the order shall remain confirmed and no cancellations shall be accepted.

Confirmation of purchase

The customer will be sent, to the email supplied during registration, a confirmation of the purchase of the experience. This message shall serve as proof of the completed transaction between host and customer.

Withdrawal

All transactions made on the platform are final and users hold no right of withdrawal once an offer has been accepted. The customer shall not be entitled to withdraw from the order at any moment of the procedure after accepting and paying the price of the offer on the platform. Likewise, the host must provide the experience once the customer has paid the purchase price by means of the platform, and does so bearing the risk of having to compensate the platform pursuant to the provisions of these terms and conditions.

By accepting these terms and conditions, the user acknowledges that he/she is aware that once the transaction has been accepted by Something’s Burning, he/she shall have lost his/her right of withdrawal.

Compliance with transactions

The host agrees to offer the experience as it was offered on the platform and the user agrees to pay the amount established in the advertisement.

The buying user, by accepting these terms and conditions, expressly agrees to the transfer of their personal details (name and surname, address, email and telephone number) by Something’s Burning SL to third parties in order to provide the intermediation services that are the purpose of this website, if necessary.

Electronic tickets

In the case of electronic tickets, the host must send these tickets directly to the customer’s email address within a maximum period of two days before the event.

Problems with offered experiences

Something’s Burning is not liable should the experience offered be different from the one offered on our website. For any claim, the customer shall have to contact the Host directly, Something’s Burning, SL thus being exempted from all liability, as it acts merely as an intermediary in the transaction.

Price of the intermediation service

The intermediation services performed by Something’s Burning by means of this platform shall consist of a commission that shall vary between 20% and 32%, depending on the rating of the seller who publishes the tickets. Payment of the aforesaid intermediation services shall be received by Something’s Burning, SL, at the time of booking on the platform by the customer.

The company may, at its discretion, change its commission rates at any time, including after the experience has been published.

Price of the experience

The price of an experience asked by a host shall be the sole and exclusive responsibility of that party, and Something’s Burning shall have no part in the setting thereof.

After the customer chooses their preferred experience, the total price of the published offer already includes the amount asked by the host of the experience, the intermediation commission payable to Something’s Burning, the taxes related to our service and any previously specified expenses, such as for example the delivery fee.

Taxes

The host is responsible for determining whether any taxes should be included in the price of an experience and for charging and remitting such taxes.

All applicable taxes must be included in the sale price of the experience.

Likewise, the host agrees to supply Something’s Burning, SL with its tax identification number if necessary so that information can be supplied to the corresponding tax authorities in relation to the payments received.

Payment of the transaction to the host

The host shall receive the amount of the sale of their experience seven days after the event is held, by the payment method stated in the offer itself, as long as it is verified that the experience has taken place satisfactorily and there has been no incident in the performance thereof. Something’s Burning reserves the right to interrupt or withhold payment of any amount for any incident that breaches these terms and conditions, or breaches any applicable legislation.

Stolen goods

Something’s Burning expressly prohibits the sale of stolen products. Something’s Burning shall support and collaborate with the authorities for the recovery of stolen goods and the location of those responsible for selling them. Something’s Burning reserves the right to suspend or exclude any account suspected of being or implicated in any investigation of stolen property.

9.- Abuse of Football Host

By using our website and our services, the user agrees not to perform the following:

Contact other users or suggest that they contact them for any reason other than the purpose for which the user’s contact information was received from Football Host, or solicit sales outside of the site.
Use the buyer’s personal details for any purpose other than the delivery of experiences, unless the buyer agrees otherwise.
Behave aggressively towards any employee or other user of the site.
Breach the rules of any venue or event promoter, or breach the terms and conditions of service applicable to third parties.
Breach or circumvent any laws, third-party rights, or our additional policies.
Publish false, inaccurate, misleading, defamatory or libellous content.
Fail to observe contractual obligations regarding the sale or purchase of an experience.
Use the brand name Football Host without our prior written permission.
Copy, reproduce, reverse engineer, modify, create derivative works or publicly display any content or software on our site or services without the prior written permission of Something’s Burning, SL and/or the corresponding third party, as applicable.
Use any robot, web spider, scraper, or other automated means to access our site or services for any purpose without our express written permission.
Perform any action that entails or might entail an unreasonable or disproportionately large burden on our infrastructure.
Tamper with or attempt to tamper with the proper operation of our site or services or any activity performed on or with our site or services.
Perform any other action that Something’s Burning, SL determines, at its sole discretion, to be an abuse of the site or services, or to otherwise have a negative impact on the trading platform.

In our effort to protect buyers and sellers, we may screen sales or advertisements of experiences for signs of fraud by means of algorithms or automated systems, which may result in automatic cancellation of advertisements or sales and temporary or permanent suspension of an account.

If we cancel your transaction or account in error, please contact us and we may re-enable your account or advertisement, at our discretion.

10.- Breach of the terms and conditions of use

Something’s Burning, SL, may investigate any potential or suspected breach of the terms and conditions of use, additional policies, security protocols or recommended practices, third party rights or applicable legislation; any action or any other misconduct or potential abuse of or by means of the services. When assessing what action to take against the user, we shall take into account the latter’s legitimate interests and, in particular, whether the user is responsible for the misconduct.

Appropriate action may be taken, at our reasonable discretion, for any misconduct. These measures may include, but are not limited to, limitation or suspension, temporarily or permanently, or termination of our services and accounts; restriction or prohibition of access to our site and/or services and all actions related thereto; removal of advertisements; requirement for advertisements to be edited; cancellation of sales; requirement for tickets to be delivered to a buyer within a specified time-frame; delay or removal of hosted content; removal of any special status associated with an account; charge via the agreed payment method of any amounts due or costs incurred due to misconduct and any technical or legal measures to prevent usage of our site and/or services.

We reserve the right to report any activity that we believe to be illegal or that otherwise breaches these Terms and Conditions of Use, and shall respond to any verified request related to a criminal investigation (for example, subpoena, court order, or substantially similar legal proceeding) from domestic or foreign law enforcement agencies or regulatory authorities, other government officials or authorised third parties.

11.- Insurance, disputes, resolutions and cancellations

11.1Cancellations

All transactions made on the platform are final and users have no right of withdrawal once an offer has been accepted. The client may not withdraw from the order at any moment of the

procedure after accepting and paying the price for the offer on the platform.

By accepting these conditions, the user acknowledges that he/she is aware that

once the transaction has been accepted by Something's Burning, he/she will have lost his/her right of withdrawal.

11.2. Claims

Something's Burning is not liable should the experience offered differ from the one advertised on our website. For any claim, the client will have to contact the Host directly, exempting Something's Burning, SL from all liability, the latter party acting merely as a mediator of the transaction.

Nevertheless, Something's Burning, SL makes its website available to all users so they can express their complaints or comments about the contracted services.

11.3 Insurance

Something’s Burning, SL, has a civil liability policy for all damages for which it is liable directly or in a subsidiary manner, both with regard to its own acts and omissions, as well as those of its employees or persons for whom it is legally responsible.

In any case and in complement to uninsured matters of a general nature, the coverage of these risks does not cover:

Damages caused by service providers not contracted directly by the insured party and included from the beginning in the travel schedule.

The direct civil liability required of the companies providing the services (carriers, hotels, other service providers) contracted by the insured travel agency and when the damages occurred in the course of the provision thereof.

Claims and damages arising from risks associated with road, waterborne or air traffic.

12.- Liability and limit of liability

Football Host offers no guarantee with regard to its software, service, site, tickets, events or user content, or that sellers or buyers will fulfil their agreements.

Consequently, to the greatest extent permitted by applicable law and except as specifically provided for in these Terms and Conditions of Use, Something’s Burning, SL is exempt from any liability, and is safeguarded against any type of claim.

Likewise, Something’s Burning, SL, is not liable for:

Special, indirect or consequential damages.
Loss of profits, goodwill or reputation or other intangible losses.
Damages related to:
. Access to, use of, or inability to access or use the site or service.

Viruses or other harmful software obtained as a result of access to our site or services.
Any user content or host content.
The duration or the manner in which advertised experiences are displayed on the site.
The fulfilment of obligations by the host and the buyer.

Cancellation and suspension

Something’s Burning, SL, reserves the right to modify, suspend or close, temporarily or permanently, with or without notice, the provision of the intermediation service by the www.footballhost.com platform. Something’s Burning does not guarantee continued access to and availability of the operation of any or all parts of the platform. Something’s Burning is exempt from any and all liability for damages that may occur due to the unavailability or interruption of the platform and the services offered.

14- Applicable law and jurisdiction

The provision of the service of this website and these Terms and Conditions of Use are governed in each and every one of its dispositions by common Spanish and commercial law, where applicable. The parties shall submit any disputes arising from the fulfilment and interpretation of these Terms and Conditions to the competent Courts and Tribunals pursuant to the Spanish Civil Code. Notwithstanding the foregoing, the parties shall endeavour to do everything reasonably necessary to resolve conflicts amicably.

The user acknowledges and agrees with Something’s Burning that both parties are waiving the right to participate as a plaintiff or participating member in any purported collective action, collective arbitration, private claim to the attorney general, or any other representative procedure with regard to any dispute.

15- General dispositions

These Terms and Conditions of Use constitute the entire agreement between the parties with respect to the purpose hereof and override all prior agreements and understandings, oral or written, between the parties hereto with respect to the purpose of these Terms and Conditions of Use. No amendment, modification, or supplement to any provision of these Terms and Conditions of Use shall be valid or effective unless made in accordance with the express terms of these Terms and Conditions of Use.

If any provision of these Terms and Conditions of Use is deemed to be invalid or unenforceable under any circumstances, its application in any other circumstances and the remaining provisions of these Terms and Conditions of Use shall not be affected.

We may assign or transfer our rights and obligations under these Terms and Conditions of Use at any time, provided that we assign the Terms and Conditions of Use on the same terms or on terms that are no less advantageous to the user. These Terms and Conditions of Use or any of the user’s rights or obligations may not be assigned or transferred without our prior written consent, which we may refuse at our discretion.

Nothing set forth in these Terms and Conditions of Use is intended to confer benefits, rights or resources on any person or organisation other than the parties hereto and their respective successors and assignees as duly permitted.

The title of each paragraph of these Terms and Conditions of Use is included for reference only, and does not define, limit, construe or otherwise describe the scope of the said paragraphs.

Our failure to act in connection with a breach of these terms and conditions by users does not invalidate our right to act in connection with subsequent or similar breaches. We do not guarantee that we shall take action against all breaches of these Terms and Conditions of Use.

16- Force majeure

The user undertakes to not to hold Something’s Burning, SL, its subsidiaries, associates, directors, agents and other partners and employees liable with regard to any damage, liability, claim or requirement, also including reasonable legal fees, by any third party and that is derived from or caused by the use by the user of the website.

16.1 Data security.

The ticket sales system uses a secure server and the latest encryption technology. A secure server guarantees the privacy of data sent over the internet. This privacy is achieved using the SSL protocol, which works by encrypting data sent using the RSA encryption system when it is located in a secure area of a browser.

Contact Person

Featured Pages

Fc barcelona tickets & experiences

Real madrid tickets & experiences

Atletico de madrid tickets & experiences

Rcd espanyol tickets & experiences

Sevilla fc tickets & experiences

Villarreal cf tickets & experiences

Valencia cf tickets & experiences

Betis tickets & experiences

Real sociedad tickets & experiences

Recommended Matches

Item added to your cart

Terms & Conditions

Reset your password

Login

Create account

Contact Person

Featured Pages

Fc barcelona tickets & experiences

Real madrid tickets & experiences

Atletico de madrid tickets & experiences

Rcd espanyol tickets & experiences

Sevilla fc tickets & experiences

Villarreal cf tickets & experiences

Valencia cf tickets & experiences

Betis tickets & experiences

Real sociedad tickets & experiences

Recommended Matches

Terms & Conditions